PETERBILT 388 2011: ELECTRICAL SYSTEM:SOFTWARE

General Information

NHTSA Campaign ID Number: 11V380000

Make Model Year
PETERBILT 388 2011
Date Owners Notified Date Received by ODI Date Added to Database
2011-08-22 2011-07-21 2011-07-27

Production Dates: 2010-04-20 - 2011-06-11

Manufacturers Involved: PACCAR Incorporated

Manufacturer Campaign Number: E038R

Component: ELECTRICAL SYSTEM:SOFTWARE

Potential Number Of Units Affected: 211

Report Initiator: MFR MFR Report

Summary

PACCAR IS RECALLING CERTAIN MODEL YEAR 2011-2012 KENWORTH T660, T700, AND T800 VEHICLES MANUFACTURED FROM APRIL 19, 2010, THROUGH MAY 13, 2011, AND MODEL YEAR 2008, 2010, AND 2011 PETERBILT 365, 367, 384, 386, 387, 388 AND 587 VEHICLES MANUFACTURED FROM APRIL 20, 2010, THROUGH JUNE 11, 2011, AND EQUIPPED WITH PACCAR MX ENGINES AND EATON ULTRASHIFT DM OR ALLISON AUTOMATIC TRANSMISSIONS "WITHOUT AUTO-NEUTRAL". THE FAST IDLE CONTROL MAY BE ACTIVATED BY THE OPERATOR WHILE THE TRANSMISSION IS IN GEAR.

Consequence

IF THE FAST IDLE CONTROL FUNCTION IS ENGAGED WITH THE TRANSMISSION IN GEAR, THE VEHICLE COULD UNEXPECTEDLY ACCELERATE AND OVERRIDE THE PARKING BRAKE AND , CREATING A RISK OF A CRASH AND DAMAGE TO OTHER VEHICLES OR PROPERTY AND THE POTENTIAL FOR INJURY TO NEARBY PEDESTRIANS.

Remedy

KENWORTH AND PETERBILT DEALERS WILL UPDATE THE ENGINE SOFTWARE FOR THE AFFECTED CHASSIS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 22, 2011. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440 AND PETERBILT AT 1-940-591-4196.

Notes

KENWORTH AND PETERBILT SAFETY RECALL NO. E038R.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 'TTY 1-800-424-9153', OR GO TO HTTP://WWW.SAFERCAR.GOV .