ZERO ZERO S 2012: HYBRID PROPULSION SYSTEM

General Information

NHTSA Campaign ID Number: 18V215000

Make Model Year
ZERO ZERO S 2012
Date Owners Notified Date Received by ODI Date Added to Database
2018-04-30 2018-04-04 2018-04-05

Production Dates: 2011-10-21 - 2012-07-23

Manufacturers Involved: Zero Motorcycles Inc.

Manufacturer Campaign Number: SV-ZMC-018-383

Component: HYBRID PROPULSION SYSTEM

Potential Number Of Units Affected: 218

Report Initiator: MFR MFR Report

Summary

Zero Motorcycles "Zero" is recalling all 2012 Zero S, Zero DS, and Zero DSP "Police" motorcycles. Cell pouches in the battery packs may wear from contact with the holders, allowing humidity to enter the pouch and cause an electrical short within the battery.

Consequence

An electrical short can increase the risk of a fire.

Remedy

Zero Motorcycles will notify owners and offer them a choice of either the repurchase of their motorcycle or a financial trade-assist towards a newer model year Zero Motorcycles motorcycle. The recall began on April 30, 2018. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-018-383. Note: Since owners are advised to no longer ride or charge the affected motorcycles, Zero Motorcycles dealers will arrange for the collection of the affected motorcycle at no charge to the owners.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.