WESTERN STAR UNSPECIFIED 2000: POWER TRAIN:AUTOMATIC TRANSMISSION

General Information

NHTSA Campaign ID Number: 00V131002

Make Model Year
WESTERN STAR UNSPECIFIED 2000
Date Owners Notified Date Received by ODI Date Added to Database
2000-05-15 2000-05-05 2000-05-10

Production Dates: 2000-01-10 - 2000-04-28

Manufacturers Involved: WESTERN STAR TRUCKS, INC.

Component: POWER TRAIN:AUTOMATIC TRANSMISSION

Potential Number Of Units Affected: 3

Report Initiator: MFR MFR Report

Summary

VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH EATON AUTOSHIFT GEN II TRANSMISSION ASSEMBLIES. DUE TO A SOFTWARE PROBLEM IN THE TRANSMISSION ASSEMBLIES, THE TRANSMISSION WILL SELECT THE WRONG GEAR.

Consequence

IF AN INAPPROPRIATE GEAR IS SELECTED WITHOUT THE DRIVER'S KNOWLEDGE, THE VEHICLE WILL REACT DIFFERENTLY THAN EXPECTED, POSSIBLY RESULTING IN INJURY OR CRASH.

Remedy

EATON IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS RECALL. DEALERS WILL REPLACE THE AUTOSHIFT TRANSMISSIONS.

Notes

OWNER NOTIFICATION BEGAN MAY 15, 2000.OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WESTERN STAR AT 1-250-868-6445 OR EATON AT 1-888-880-0970. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT '1-888-327-4236'.