WESTERN STAR UNSPECIFIED 2000: POWER TRAIN:AUTOMATIC TRANSMISSION
NHTSA Campaign ID Number: 00V131002
| Make | Model | Year |
|---|---|---|
| WESTERN STAR | UNSPECIFIED | 2000 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2000-05-15 | 2000-05-05 | 2000-05-10 |
Production Dates: 2000-01-10 - 2000-04-28
Manufacturers Involved: WESTERN STAR TRUCKS, INC.
Component: POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Number Of Units Affected: 3
Report Initiator: MFR MFR Report
VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH EATON AUTOSHIFT GEN II TRANSMISSION ASSEMBLIES. DUE TO A SOFTWARE PROBLEM IN THE TRANSMISSION ASSEMBLIES, THE TRANSMISSION WILL SELECT THE WRONG GEAR.
IF AN INAPPROPRIATE GEAR IS SELECTED WITHOUT THE DRIVER'S KNOWLEDGE, THE VEHICLE WILL REACT DIFFERENTLY THAN EXPECTED, POSSIBLY RESULTING IN INJURY OR CRASH.
EATON IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS RECALL. DEALERS WILL REPLACE THE AUTOSHIFT TRANSMISSIONS.
OWNER NOTIFICATION BEGAN MAY 15, 2000.OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WESTERN STAR AT 1-250-868-6445 OR EATON AT 1-888-880-0970. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT '1-888-327-4236'.
