WESTERN STAR UNSPECIFIED 1999: STEERING:LINKAGES

General Information

NHTSA Campaign ID Number: 00V246304

Make Model Year
WESTERN STAR UNSPECIFIED 1999
Date Owners Notified Date Received by ODI Date Added to Database
2000-11-08 2000-10-11 2000-11-08

Manufacturers Involved: WESTERN STAR TRUCKS, INC.

Manufacturer Campaign Number: W-0004

Component: STEERING:LINKAGES

Potential Number Of Units Affected: 303

Report Initiator: MFR MFR Report

Summary

VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH TRW 20-EDL BALL-SOCKET ASSEMBLIES. CERTAIN OF THE BALL-SOCKET BEARINGS HAVE A BELOW SPECIFICATION CASE DEPTH AND/OR HARDNESS WHICH CAN LEAD TO PREMATURE WEAR OUT OF THE SOCKET. THESE BEARINGS WERE PRODUCED BETWEEN JULY 5 AND OCTOBER 3, 1999.

Consequence

IF THIS CONDITION OCCURS, THE DRIVER CAN LOSE PARTIAL CONTROL OF THE RIGHT FRONT WHEEL, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy

DEALERS WILL REPLACE THE BALL-SOCKET ASSEMBLIES.

Notes

OWNER NOTIFICATION BEGAN NOVEMBER 8, 2000.OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WESTERN STAR AT 1-250-860-3319. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT '1-888-327-4236'.