WESTERN STAR HERITAGE 1999: STEERING:LINKAGES:TIE ROD ASSEMBLY
NHTSA Campaign ID Number: 01V044002
| Make | Model | Year |
|---|---|---|
| WESTERN STAR | HERITAGE | 1999 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2001-05-22 | 2001-02-21 | 2001-02-28 |
Production Dates: 1999-07-15 - 1999-12-21
Manufacturers Involved: WESTERN STAR TRUCKS, INC.
Manufacturer Campaign Number: FL-284
Component: STEERING:LINKAGES:TIE ROD ASSEMBLY
Potential Number Of Units Affected: 16000
Report Initiator: MFR MFR Report
VEHICLE DESCRIPTION: TRUCKS, SCHOOL BUS AND MOTOR HOME CHASSIS, AND TRANSIT BUSES EQUIPPED WITH TIE ROD ASSEMBLIES MANUFACTURED BY TRW. THE SUSPECT TIE RODS CONTAIN 24-DL MODEL BALL SOCKETS. CERTAIN OF THE TIE ROD BALL-SOCKET BEARINGS HAVE A BELOW-SPECIFICATION CASE DEPTH AND/OR HARDNESS, WHICH CAN LEAD TO PREMATURE WEAR OF THE SOCKET.
IF THIS CONDITION OCCURS, THE DRIVER CAN LOSE PARTIAL CONTROL OF THE RIGHT FRONT WHEEL, POSSIBLY RESULTING IN A CRASH.
DEALERS WILL REPLACE THE DEFECTIVE BALL SOCKETS AND/OR DRAG LINKS. OWNER NOTIFICATION BEGAN MAY 22, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712 OR TRW CUSTOMER SERVICE AT 1-866-280-3287.
ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT '1-888-327-4236'.
