WESTERN STAR 5700 2020: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
NHTSA Campaign ID Number: 19V792000
| Make | Model | Year |
|---|---|---|
| WESTERN STAR | 5700 | 2020 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2020-09-21 | 2019-11-04 | 2019-11-05 |
Production Dates: 2015-01-15 - 2019-10-29
Manufacturers Involved: Daimler Trucks North America, LLC
Manufacturer Campaign Number: FL-836
Component: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
Potential Number Of Units Affected: 2725
Report Initiator: MFR MFR Report
Daimler Trucks North America LLC "DTNA" is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.
If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.
DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
