WESTERN STAR 5700 2020: STRUCTURE:BODY:DOOR
NHTSA Campaign ID Number: 19V722000
| Make | Model | Year |
|---|---|---|
| WESTERN STAR | 5700 | 2020 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2020-09-21 | 2019-10-10 | 2019-10-10 |
Production Dates: 2016-11-14 - 2019-09-10
Manufacturers Involved: Daimler Trucks North America, LLC
Manufacturer Campaign Number: FL834
Component: STRUCTURE:BODY:DOOR
Potential Number Of Units Affected: 2547
Report Initiator: MFR MFR Report
Daimler Trucks North America LLC "DTNA" is recalling certain 2017-2020 Western Star 4900 and 5700 vehicles. The adhesive bond may fail allowing the baggage or sleeper side door to separate from the hinges.
A baggage or sleeper side door that separates from the vehicle while in motion can cause road debris, increasing the risk of an injury or crash.
DTNA will notify owners and dealers will install reinforcement clips with mechanical fasteners on each baggage and sleeper door hinge, free of charge. DTNA issued owners an interim notification on December 6, 2019. The recall began September 21, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL834.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
