WESTERN STAR 5700 2019: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW

General Information

NHTSA Campaign ID Number: 19V792000

Make Model Year
WESTERN STAR 5700 2019
Date Owners Notified Date Received by ODI Date Added to Database
2020-09-21 2019-11-04 2019-11-05

Production Dates: 2015-01-15 - 2019-10-29

Manufacturers Involved: Daimler Trucks North America, LLC

Manufacturer Campaign Number: FL-836

Component: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW

Potential Number Of Units Affected: 2725

Report Initiator: MFR MFR Report

Summary

Daimler Trucks North America LLC "DTNA" is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.

Consequence

If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.

Remedy

DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.