WESTERN STAR 5700 2018: STRUCTURE:BODY:DOOR

General Information

NHTSA Campaign ID Number: 19V722000

Make Model Year
WESTERN STAR 5700 2018
Date Owners Notified Date Received by ODI Date Added to Database
2020-09-21 2019-10-10 2019-10-10

Production Dates: 2016-11-14 - 2019-09-10

Manufacturers Involved: Daimler Trucks North America, LLC

Manufacturer Campaign Number: FL834

Component: STRUCTURE:BODY:DOOR

Potential Number Of Units Affected: 2547

Report Initiator: MFR MFR Report

Summary

Daimler Trucks North America LLC "DTNA" is recalling certain 2017-2020 Western Star 4900 and 5700 vehicles. The adhesive bond may fail allowing the baggage or sleeper side door to separate from the hinges.

Consequence

A baggage or sleeper side door that separates from the vehicle while in motion can cause road debris, increasing the risk of an injury or crash.

Remedy

DTNA will notify owners and dealers will install reinforcement clips with mechanical fasteners on each baggage and sleeper door hinge, free of charge. DTNA issued owners an interim notification on December 6, 2019. The recall began September 21, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL834.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.