WESTERN STAR 4900EX 2004: STEERING:LINKAGES:DRAG:POWER ASSIST SYSTEM

General Information

NHTSA Campaign ID Number: 04V120000

Make Model Year
WESTERN STAR 4900EX 2004
Date Owners Notified Date Received by ODI Date Added to Database
2004-05-21 2004-03-08 2004-03-15

Production Dates: 2003-11-15 - 2004-01-12

Manufacturers Involved: FREIGHTLINER LLC

Manufacturer Campaign Number: FL422

Component: STEERING:LINKAGES:DRAG:POWER ASSIST SYSTEM

Potential Number Of Units Affected: 275

Report Initiator: MFR MFR Report

Summary

ON CERTAIN TRUCKS AND TRUCK-TRACTORS EQUIPPED WITH TRW DRAG LINK ASSEMBLIES, THE REPLACEMENT CLAMP AND DRAG LINK ASSEMBLIES CONTAIN A POTENTIALLY DEFECTIVE 5/8-11-GRADE B PREVAILING TORQUE HEX NUT. IF THE FINAL TIGHTENING IS LESS THAN 65 LB.-FT., THE CLAMP LOAD WOULD BE UNACCEPTABLY LOW AND COULD COMPROMISE THE INTEGRITY OF THE DRAG LINK.

Consequence

THIS COULD RESULT IN THE BALL SOCKET SEPARATING AND CAUSE LOSS OF STEERING CONTROL, INCREASING THE RISK OF PERSONAL INJURY OR A CRASH.

Remedy

DEALERS WILL REPLACE THE AFFECTED HEX NUT"S". OWNER NOTIFICATION BEGAN ON MAY 21, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.

Notes

FREIGHTLINER RECALL NO. FL422.CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT '1-888-327-4236'.