WESTERN STAR 4700 2020: STEERING

General Information

NHTSA Campaign ID Number: 19V769000

Make Model Year
WESTERN STAR 4700 2020
Date Owners Notified Date Received by ODI Date Added to Database
2019-11-27 2019-10-25 2019-10-28

Production Dates: 2019-01-04 - 2019-10-04

Manufacturers Involved: Daimler Trucks North America, LLC

Manufacturer Campaign Number: FL-835

Component: STEERING

Potential Number Of Units Affected: 1331

Report Initiator: MFR MFR Report

Summary

Daimler Trucks North America LLC "DTNA" is recalling certain 2020 Western Star 4700 vehicles. The steering shaft may have been improperly installed, potentially causing a loss of connection between the steering wheel and front axle wheels.

Consequence

This loss of connection would result in a loss of steering control, increasing the risk of a crash.

Remedy

DTNA will notify owners and dealers will inspect the vehicles, correcting the steering shaft installation, as necessary, free of charge. The recall began November 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-835.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.