VOLVO WAH 1999: STEERING:LINKAGES:TIE ROD ASSEMBLY

General Information

NHTSA Campaign ID Number: 02V037005

Make Model Year
VOLVO WAH 1999
Date Owners Notified Date Received by ODI Date Added to Database
2002-07-25 2002-08-15 2002-08-15

Production Dates: 1999-06-14 - 2000-08-31

Manufacturers Involved: Volvo Trucks North America

Component: STEERING:LINKAGES:TIE ROD ASSEMBLY

Potential Number Of Units Affected: 19915

Report Initiator: MFR MFR Report

Summary

ON SOME HEAVY DUTY CLASS 8 VEHICLES EQUIPPED WITH ARVINMERITOR AXLE ASSEMBLIES WHICH MAY HAVE BEEN MANUFACTURED WITH TRW MODEL 20EDL BALL SOCKETS, THE TIE ROD BALL-SOCKET BEARINGS HAVE A BELOW SPECIFICATION CASE DEPTH AND/OR HARDNESS WHICH CAN LEAD TO PREMATURE WEAR OUT OF THE SOCKET IN SOME APPLICATIONS.

Consequence

IF THIS CONDITION OCCURS, THE DRIVER CAN LOSE STEERING CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy

DEALERS WILL REPLACE THE BALL SOCKET ASSEMBLIES. THIS CAMPAIGN SUPERSEDES NHTSA CAMPAIGN NOS. 01V-139.001 AND 02V-037.002. OWNER NOTIFICATION BEGAN JULY 25, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLVO TRUCKS AT 1-800-528-6586.

Notes

ALSO, CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT '1-888-327-4236'.