VOLVO V60 2017: ELECTRICAL SYSTEM:SOFTWARE
NHTSA Campaign ID Number: 18V800000
| Make | Model | Year |
|---|---|---|
| VOLVO | V60 | 2017 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2018-12-26 | 2018-11-13 | 2018-11-16 |
Production Dates: 2016-03-24 - 2018-11-01
Manufacturers Involved: Volvo Car USA, LLC
Manufacturer Campaign Number: R39917
Component: ELECTRICAL SYSTEM:SOFTWARE
Potential Number Of Units Affected: 17548
Report Initiator: MFR MFR Report
Volvo Car USA LLC "Volvo" is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module "VCM" may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
