VOLVO C40 2023: ELECTRICAL SYSTEM
NHTSA Campaign ID Number: 23V188000
| Make | Model | Year |
|---|---|---|
| VOLVO | C40 | 2023 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2023-04-21 | 2023-03-22 | 2023-03-22 |
Manufacturers Involved: Volvo Car USA, LLC
Manufacturer Campaign Number: R10225
Component: ELECTRICAL SYSTEM
Potential Number Of Units Affected: 393
Report Initiator: MFR MFR Report
Volvo Car USA, LLC "Volvo Car" is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code "DTC" may be falsely detected for the emergency call system "e-call" and display "e-Call Service Required" in the driver information module "DIM".
The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing the risk of injury.
Dealers will update the telematics and connectivity antenna module "TCAM" software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1-800-458-1552. Volvo Car's number for this recall is R10225.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.
