VOLVO BUS 9700 2021: EXTERIOR LIGHTING:HEADLIGHTS:BULBS

General Information

NHTSA Campaign ID Number: 21V717000

Make Model Year
VOLVO BUS 9700 2021
Date Owners Notified Date Received by ODI Date Added to Database
2023-09-01 2021-09-15 2021-09-16

Manufacturers Involved: Volvo Bus Corporation

Manufacturer Campaign Number: SR21-85

Component: EXTERIOR LIGHTING:HEADLIGHTS:BULBS

Potential Number Of Units Affected: 860

Report Initiator: MFR MFR Report

Federal Motor Vehicle Safety Standard Number: 108

Summary

Volvo Bus Corporation "Volvo Bus" is recalling certain 2008-2021 9700 vehicles. The headlights may not have the correct amount of light output, and either be too bright, or too dim. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence

Excessively bright or dim headlights may reduce visibility, increasing the risk of a crash.

Remedy

Dealers will replace of the headlight assembly or the bulbs, free of charge. Owners notification letters were mailed September 1, 2023. Owners may contact Volvo Bus' customer service at 1-866-870-2046.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.