VOLVO BUS 9700 2020: EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP
NHTSA Campaign ID Number: 21V597000
| Make | Model | Year |
|---|---|---|
| VOLVO BUS | 9700 | 2020 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2022-03-18 | 2021-08-02 | 2021-08-03 |
Manufacturers Involved: Volvo Bus Corporation
Manufacturer Campaign Number: SR21-84
Component: EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP
Potential Number Of Units Affected: 266
Report Initiator: MFR MFR Report
Federal Motor Vehicle Safety Standard Number: 403
Volvo Bus Corporation "Volvo Bus" is recalling certain 2009-2021 Volvo 9700 vehicles equipped with wheelchair lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Systems" and 404, "Platform Lift Installations."
In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.
Volvo Bus will reinforce the outer barrier with additional supports, free of charge. Interim owner notification letters were mailed on September 28, 2021. Owner notification letters were mailed on March 18, 2022. Owners may contact Volvo Bus customer service at 1-866-870-2046.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.
