VOLVO BUS 9700 2019: POWER TRAIN:AUTOMATIC TRANSMISSION
NHTSA Campaign ID Number: 20V803000
| Make | Model | Year |
|---|---|---|
| VOLVO BUS | 9700 | 2019 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2021-02-18 | 2020-12-21 | 2020-12-22 |
Production Dates: 2017-06-21 - 2019-04-11
Manufacturers Involved: Volvo Bus Corporation
Manufacturer Campaign Number: SR21-81; SR21-80
Component: POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Number Of Units Affected: 553
Report Initiator: MFR MFR Report
Volvo Bus Corporation "Volvo Bus" is recalling certain 2015-2020 9700 buses. The transmission C1 hub may fail which may lead to a disabled vehicle.
A disabled bus may require passengers to transfer to a different bus on the side of the road, increasing the risk of injury.
Volvo Bus will notify owners, and dealers will update the Transmission Control Module "TCM" calibration software, free of charge. The recall is expected to begin February 12, 2021. Owners may contact Volvo Bus customer service at 1-866-870-2046.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
