VOLVO BUS 9700 2011: ELECTRICAL SYSTEM:SOFTWARE
NHTSA Campaign ID Number: 12V295000
| Make | Model | Year |
|---|---|---|
| VOLVO BUS | 9700 | 2011 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2012-07-13 | 2012-06-26 | 2012-06-27 |
Production Dates: 2008-10-31 - 2011-07-01
Manufacturers Involved: Volvo Bus Corporation
Manufacturer Campaign Number: SR12-59
Component: ELECTRICAL SYSTEM:SOFTWARE
Potential Number Of Units Affected: 27
Report Initiator: MFR MFR Report
PREVOST IS RECALLING CERTAIN MODEL YEAR 2009-2012 VOLVO 9700 MOTOR COACHES. DUE TO A SOFTWARE ERROR, THE VEHICLES MAY COME TO A SUDDEN STOP BY BRAKE APPLICATION IF THE SENSOR READS THAT THE WHEELCHAIR LIFT DOOR IS NOT COMPLETELY CLOSED.
IF THIS OCCURS, THE VEHICLE MAY SUDDENLY STOP WITHOUT WARNING, INCREASING THE RISK OF A CRASH.
PREVOST WILL NOTIFY OWNERS AND DEALERS WILL UPDATE THE SOFTWARE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 13, 2012. OWNERS MAY CONTACT PREVOST CAR INC., SERVICE DEPARTMENT TOLL-FREE AT 1-866-870-2046 OR 1-418-831-2046.
THE PREVOST RECALL CAMPAIGN NUMBER IS SR12-59.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 'TTY: 1-800-424-9153'; OR GO TO HTTP://WWW.SAFERCAR.GOV.
