VOLVO BUS 9700 2010: VISIBILITY

General Information

NHTSA Campaign ID Number: 12V205000

Make Model Year
VOLVO BUS 9700 2010
Date Owners Notified Date Received by ODI Date Added to Database
2012-09-26 2012-05-08 2012-05-10

Production Dates: 2008-10-31 - 2011-07-01

Manufacturers Involved: Volvo Bus Corporation

Manufacturer Campaign Number: SR12-57

Component: VISIBILITY

Potential Number Of Units Affected: 27

Report Initiator: MFR MFR Report

Regulation Part Number: 571

Federal Motor Vehicle Safety Standard Number: 217

Summary

PREVOST CAR INC. "PREVOST" IS RECALLING CERTAIN MODEL YEAR 2009-2013 VOLVO 9700 MOTOR COACHES. ON SOME VEHICLES, THE QUANTITY OF EMERGENCY EXIT WINDOWS IS INSUFFICIENT TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, "BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE."

Consequence

IN THE EVENT OF AN EMERGENCY, PASSENGERS MAY BE DELAYED IN EXITING THE VEHICLE DUE TO LIMITED EMERGENCY WINDOWS, INCREASING THE RISK OF PERSONAL INJURY.

Remedy

PREVOST WILL NOTIFY OWNERS, AND DEALERS WILL INSTALL AN ADDITIONAL EMERGENCY EXIT WINDOW, FREE OF CHARGE. AN INTERIM NOTIFICATION WILL BE COMPLETED BY MID-JULY 2012. THE SAFETY RECALL BEGAN ON SEPTEMBER 27, 2012. OWNERS MAY CONTACT PREVOST CAR INC. AT 1-866-870-2046 OR 1-418-883-2888.

Notes

THE PREVOST RECALL CAMPAIGN NUMBER IS SR12-57.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 'TTY: 1-800-424-9153'; OR GO TO HTTP://WWW.SAFERCAR.GOV