VOLKSWAGEN TIGUAN 2022: BACK OVER PREVENTION:SOFTWARE

General Information

NHTSA Campaign ID Number: 25V082000

Make Model Year
VOLKSWAGEN TIGUAN 2022
Date Owners Notified Date Received by ODI Date Added to Database
2025-04-03 2025-02-12 2025-02-13

Manufacturers Involved: Volkswagen Group of America, Inc.

Manufacturer Campaign Number: VW: 91NY, Audi: 90AV

Component: BACK OVER PREVENTION:SOFTWARE

Potential Number Of Units Affected: 29569

Report Initiator: MFR MFR Report

Federal Motor Vehicle Safety Standard Number: 111

Summary

Volkswagen Group of America, Inc. "Volkswagen" is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.

Remedy

Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024. Interim notification letters were mailed to Volkswagen owners April 10, 2025. Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are "Volkswagen" 91NY and "Audi" 90AV.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-888-275-9153' or go to nhtsa.gov.