VOLKSWAGEN TIGUAN 2020: SEATS

General Information

NHTSA Campaign ID Number: 20V505000

Make Model Year
VOLKSWAGEN TIGUAN 2020
Date Owners Notified Date Received by ODI Date Added to Database
2020-09-11 2020-08-26 2020-08-27

Manufacturers Involved: Volkswagen Group of America, Inc.

Manufacturer Campaign Number: 72L1, 72K8, 72K9

Component: SEATS

Potential Number Of Units Affected: 5376

Report Initiator: MFR MFR Report

Summary

Volkswagen Group of America, Inc. "Volkswagen " is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.

Consequence

In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.

Remedy

Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.