VOLKSWAGEN JETTA HYBRID 2014: POWER TRAIN:AUTOMATIC TRANSMISSION

General Information

NHTSA Campaign ID Number: 19V866000

Make Model Year
VOLKSWAGEN JETTA HYBRID 2014
Date Owners Notified Date Received by ODI Date Added to Database
2021-06-25 2019-12-06 2019-12-09

Production Dates: 2011-11-07 - 2015-03-27

Manufacturers Involved: Volkswagen Group of America, Inc.

Manufacturer Campaign Number: 34J6

Component: POWER TRAIN:AUTOMATIC TRANSMISSION

Potential Number Of Units Affected: 2167

Report Initiator: MFR MFR Report

Summary

Volkswagen Group of America, Inc. "Volkswagen" is recalling certain 2013-2015 Jetta Hybrid vehicles equipped with a DQ200 7-Speed DSG Automatic Transmission. Hairline cracks can develop within the transmission electronic gearbox "mechatronic unit", causing an internal transmission oil leak and a decrease in oil pressure.

Consequence

A decrease in transmission oil pressure can cause the clutch to fail to engage, resulting in a sudden loss of drive power, increasing the risk of a crash.

Remedy

Volkswagen will notify owners, and dealers will install a repair kit and, as necessary, replace affected parts, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 34J6.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.