VOLKSWAGEN ID.4 2021: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
NHTSA Campaign ID Number: 24V344000
| Make | Model | Year |
|---|---|---|
| VOLKSWAGEN | ID.4 | 2021 |
| Date Received by ODI | Date Added to Database | |
| 2024-05-15 | 2024-05-16 |
Manufacturers Involved: Volkswagen Group of America, Inc.
Manufacturer Campaign Number: 919A
Component: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Potential Number Of Units Affected: 79965
Report Initiator: ODI ODI Report
Federal Motor Vehicle Safety Standard Number: 101
Volkswagen Group of America, Inc. "VW" is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
Dealers will update the vehicle software, free of charge. Interim owner notification letters explaining the safety risk were mailed July 11, 2024. A second notice will be sent once remedy parts become available. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.
