VOLKSWAGEN ID.4 2021: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

General Information

NHTSA Campaign ID Number: 23V040000

Make Model Year
VOLKSWAGEN ID.4 2021
Date Owners Notified Date Received by ODI Date Added to Database
2023-03-30 2023-02-01 2023-02-02

Manufacturers Involved: Volkswagen Group of America, Inc.

Manufacturer Campaign Number: 97ZZ

Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

Potential Number Of Units Affected: 20904

Report Initiator: MFR MFR Report

Summary

Volkswagen Group of America, Inc. "Volkswagen" is recalling certain 2021 ID.4 vehicles. Software programing may cause the high voltage "HV" battery management control module to restart or the pulse inverter to deactivate.

Consequence

A reset or deactivation may cause a loss of drive power, increasing the risk of a crash.

Remedy

Dealers will update the HV battery management control unit and the pulse inverter control unit software, free of charge. Owner notification letters are expected to be mailed March 31, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 97ZZ.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.