VOLKSWAGEN EUROVAN 2001: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

General Information

NHTSA Campaign ID Number: 02V136000

Make Model Year
VOLKSWAGEN EUROVAN 2001
Date Owners Notified Date Received by ODI Date Added to Database
2002-11-30 2002-05-16 2002-05-20

Production Dates: 2000-08-01 - 2001-07-31

Manufacturers Involved: Volkswagen Group of America, Inc.

Manufacturer Campaign Number: WH

Component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Potential Number Of Units Affected: 2300

Report Initiator: MFR MFR Report

Summary

ON CERTAIN MINIVANS EQUIPPED WITH CHILD RESTRAINT ANCHORAGES "TETHER ANCHORAGES" FOR USE IN CONJUNCTION WITH CHILD RESTRAINTS INSTALLED IN THE THREE REARMOST SEATING POSITIONS, THE "SAFETY FIRST" PORTION OF THE OWNER'S MANUAL DELIVERED WITH THESE VEHICLES INCORRECTLY INSTRUCTS OWNERS TO GUIDE THE TETHER STRAP UNDERNEATH THE SEAT'S HEAD RESTRAINT AND TO RAISE THE HEAD RESTRAINT SLIGHTLY, IF NECESSARY.

Consequence

IF THE OWNER FOLLOWS THESE INSTRUCTIONS, THE HEAD RESTRAINT COULD ACCIDENTALLY SEPARATE FROM THE SEAT IN THE EVENT OF A CRASH AND CAUSE INJURY TO ANY CHILD OCCUPANT SEATED IN THE TETHERED CHILD SEAT.

Remedy

OWNERS WILL BE SENT A NEW "SAFETY FIRST" BOOKLET THAT WILL CONTAIN CORRECTED USE INSTRUCTIONS. OWNER NOTIFICATION BEGAN NOVEMBER 30, 2002. OWNERS WHO DO NOT RECEIVE THE FREE BOOKLET WITHIN A REASONABLE TIME SHOULD CONTACT VWOA AT 1-800-822-8987.

Notes

CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT '1-888-327-4236'.