VOLKSWAGEN ARTEON 2021: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
NHTSA Campaign ID Number: 22V514000
| Make | Model | Year |
|---|---|---|
| VOLKSWAGEN | ARTEON | 2021 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2022-08-02 | 2022-07-20 | 2022-07-21 |
Manufacturers Involved: Volkswagen Group of America, Inc.
Manufacturer Campaign Number: 91DV
Component: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Potential Number Of Units Affected: 43091
Report Initiator: MFR MFR Report
Federal Motor Vehicle Safety Standard Number: 111
Volkswagen Group of America, Inc. "Volkswagen" is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.
