VOLKSWAGEN ARTEON 2021: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
NHTSA Campaign ID Number: 20V716000
| Make | Model | Year |
|---|---|---|
| VOLKSWAGEN | ARTEON | 2021 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2020-12-11 | 2020-11-18 | 2020-11-19 |
Manufacturers Involved: Volkswagen Group of America, Inc.
Manufacturer Campaign Number: 91BB / 91BC
Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Number Of Units Affected: 32048
Report Initiator: MFR MFR Report
Federal Motor Vehicle Safety Standard Number: 111
Volkswagen Group of America, Inc. "Volkswagen" is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
