UTILIMASTER WALK-IN VAN 2020: STRUCTURE:BODY:BUMPERS

General Information

NHTSA Campaign ID Number: 21V572000

Make Model Year
UTILIMASTER WALK-IN VAN 2020
Date Owners Notified Date Received by ODI Date Added to Database
2021-10-15 2021-07-27 2021-07-28

Manufacturers Involved: Shyft Group

Manufacturer Campaign Number: 21-19

Component: STRUCTURE:BODY:BUMPERS

Potential Number Of Units Affected: 4885

Report Initiator: MFR MFR Report

Summary

Shyft Group is recalling certain 2020-2021 Utilimaster Walk-In Vans. The fasteners that attach the shock mount bracket to the underside of the vehicle frame may fail, possibly resulting in a broken shock mount bracket and bumper detachment.

Consequence

The bumper could fall off when it is utilized by a person as a step, increasing their risk of injury.

Remedy

Shyft Group will replace the fasteners that attach the shock mount bracket to the underside of the vehicle frame, install a spacer, and inspect and replace, as necessary, the shock mount bracket. All repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed on August 6, 2021. A second letter will be mailed once the remedy is available. Owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-19.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.