UTILIMASTER RAM PROMASTER 2017: POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

General Information

NHTSA Campaign ID Number: 20V592000

Make Model Year
UTILIMASTER RAM PROMASTER 2017
Date Owners Notified Date Received by ODI Date Added to Database
2020-12-21 2020-09-28 2020-09-28

Manufacturers Involved: Shyft Group

Manufacturer Campaign Number: 20-08

Component: POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Potential Number Of Units Affected: 5

Report Initiator: MFR MFR Report

Summary

Shyft Group "Shyft" is recalling certain 2015-2019 Utilimaster Ram ProMaster fleet vehicles. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

Consequence

The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Remedy

Shyft will notify owners, and FCA dealers will replace the transmission shift cable, free of charge. The recall began December 21, 2020. Owners may contact Shyft Group at 1-800-582-3454. Shyft Group's number for this recall is 20-08.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.