UTILIMASTER METRIS 2016: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Make : UTILIMASTER Model : METRIS Year : 2016
Build Dates : 0000-00-00 - 0000-00-00
NHTSA CAMPAIGN ID Number : 22V099000
Date Owner's Notified: 2023-02-10 Date Received by ODI: 2022-02-22 Date Added to Database: 2022-02-22
Manufacturers Involved: Daimler Vans USA, LLC
Manufacturer's Responsible for the Recall:
Manufacturer Campaign Number: VS2RUEKAM
Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Number Of Units Affected : 17093
Summary:
      Daimler Vans USA, LLC "DVUSA" is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Consequence:
      A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Remedy:
      Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
Report Initiator: MFR V Report
Regulation Part Number: Federal Motor Vehicle Safety Standard Number:
Notes:
      Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.