TURTLE TOP TERRA TRANSPORT 2010: STRUCTURE:BODY:ROOF AND PILLARS

General Information

NHTSA Campaign ID Number: 12V330000

Make Model Year
TURTLE TOP TERRA TRANSPORT 2010
Date Owners Notified Date Received by ODI Date Added to Database
2012-08-16 2012-07-11 2012-07-13

Production Dates: 2011-04-01 - 2012-03-25

Manufacturers Involved: Turtle Top

Component: STRUCTURE:BODY:ROOF AND PILLARS

Potential Number Of Units Affected: 361

Report Initiator: ODI ODI Report

Regulation Part Number: 571

Federal Motor Vehicle Safety Standard Number: 217

Summary

Turtle Top is recalling certain model year 2010 through 2012 commercial buses manufactured from April 1, 2011, through March 25, 2012, equipped with Specialty Manufacturing Inc. "SMI" Prolo roof hatches. Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in an opening force of the Prolo roof hatches that exceeds federal standard requirements. Thus, these hatches fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 217, "Bus Emergency Exits and Window Retention and Release."

Consequence

In the event of an emergency, passengers' exit from the bus may be hindered possibly resulting in injury to the vehicle occupants.

Remedy

Turtle Top will notify owners. SMI will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on August 16, 2012. Owners may contact Turtle Top at 1-574-831-4349 or SMI at 1-800-951-7867.

Notes

Customers may contact the National Highway Traffic Safety Administration's vehicle safety hotline at 1-888-327-4236 'TTY: 1-800-424-9153'; or go to http://www.safercar.gov.