TOYOTA RAV4 2020: STEERING:ELECTRIC POWER ASSIST SYSTEM

General Information

NHTSA Campaign ID Number: 20V373000

Make Model Year
TOYOTA RAV4 2020
Date Owners Notified Date Received by ODI Date Added to Database
2020-08-17 2020-06-24 2020-06-25

Manufacturers Involved: Toyota Motor Corporation

Manufacturer Campaign Number: 20TB11 / 20TA11

Component: STEERING:ELECTRIC POWER ASSIST SYSTEM

Potential Number Of Units Affected: 46

Report Initiator: MFR MFR Report

Summary

Toyota Motor Engineering & Manufacturing "Toyota" is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering "EPS". Water may enter through the steering gear box cover and cause a loss of electric power steering assist.

Consequence

A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.

Remedy

Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.