TOYOTA RAV4 PRIME 2021: ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU)

General Information

NHTSA Campaign ID Number: 23V041000

Make Model Year
TOYOTA RAV4 PRIME 2021
Date Owners Notified Date Received by ODI Date Added to Database
2023-02-27 2023-02-02 2023-02-02

Manufacturers Involved: Toyota Motor Corporation

Manufacturer Campaign Number: 23TA01

Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU)

Potential Number Of Units Affected: 16679

Report Initiator: MFR MFR Report

Summary

Toyota Motor Engineering & Manufacturing "Toyota" is recalling certain 2021 RAV4 Prime Plug-In Hybrid vehicles. During certain cold weather driving conditions, while driving in EV Mode, the hybrid vehicle control engine control unit "HEV ECU" software may cause the hybrid system to shut down if the accelerator is rapidly pressed to further accelerate the vehicle, resulting in a stall.

Consequence

An engine stall increases the risk of a crash.

Remedy

Dealers will update the HEV ECU software, free of charge. Owner notification letters are expected to be mailed February 27, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA01.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.