TOYOTA COROLLA CROSS 2023: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

General Information

NHTSA Campaign ID Number: 23V864000

Make Model Year
TOYOTA COROLLA CROSS 2023
Date Owners Notified Date Received by ODI Date Added to Database
2024-01-26 2023-12-20 2023-12-20

Manufacturers Involved: Toyota Motor Corporation

Manufacturer Campaign Number: 23TA16

Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Potential Number Of Units Affected: 12575

Report Initiator: MFR MFR Report

Federal Motor Vehicle Safety Standard Number: 208

Summary

Toyota Motor Engineering & Manufacturing "Toyota" is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence

An air bag that does not deploy as intended increases the risk of injury during a crash.

Remedy

Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.