TOYOTA COROLLA CROSS HYBRID 2023: STEERING:COLUMN

General Information

NHTSA Campaign ID Number: 23V480000

Make Model Year
TOYOTA COROLLA CROSS HYBRID 2023
Date Owners Notified Date Received by ODI Date Added to Database
2023-09-08 2023-07-12 2023-07-13

Manufacturers Involved: Toyota Motor Corporation

Manufacturer Campaign Number: 23TA08/ 23LA02

Component: STEERING:COLUMN

Potential Number Of Units Affected: 152927

Report Initiator: MFR MFR Report

Federal Motor Vehicle Safety Standard Number: 208

Summary

Toyota Motor Engineering & Manufacturing "Toyota" is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence

A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.

Remedy

Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.