TOYOTA COROLLA CROSS HYBRID 2023: STEERING:COLUMN
NHTSA Campaign ID Number: 23V480000
| Make | Model | Year |
|---|---|---|
| TOYOTA | COROLLA CROSS HYBRID | 2023 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2023-09-08 | 2023-07-12 | 2023-07-13 |
Manufacturers Involved: Toyota Motor Corporation
Manufacturer Campaign Number: 23TA08/ 23LA02
Component: STEERING:COLUMN
Potential Number Of Units Affected: 152927
Report Initiator: MFR MFR Report
Federal Motor Vehicle Safety Standard Number: 208
Toyota Motor Engineering & Manufacturing "Toyota" is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.
