THOR SYNERGY 2020: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

General Information

NHTSA Campaign ID Number: 20V308000

Make Model Year
THOR SYNERGY 2020
Date Owners Notified Date Received by ODI Date Added to Database
2020-06-25 2020-05-27 2020-05-27

Manufacturers Involved: Thor Motor Coach

Manufacturer Campaign Number: RC000190

Component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Potential Number Of Units Affected: 566

Report Initiator: MFR MFR Report

Summary

Thor Motor Coach "TMC" is recalling certain 2020 Daybreak, Four Winds, Delano, Gemini, Quantum, Tiburon, Chateau Citation, Compass, Chateau, Siesta, Freedom Elite, and Synergy motorhomes built on Mercedes-Benz Sprinter chassis "platform 907 "VS30"" equipped with automatic transmissions. The owner's manual does not correctly specify the certain conditions under which the automatic parking function "Auto-P" operates.

Consequence

If a customer were to rely on the Auto-P function as described in the Operator's Manual, the possibility of a vehicle rollaway or unintended vehicle movement cannot be ruled out which could increase the risk of a crash.

Remedy

TMC will notify owners, and a Mercedes Benz dealer will supplement the Operator's Manual with a correct description of the Auto-P function equipped in the vehicle. This recall began June 25, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000190.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.