THOR CHATEAU 2020: POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

General Information

NHTSA Campaign ID Number: 20V178000

Make Model Year
THOR CHATEAU 2020
Date Owners Notified Date Received by ODI Date Added to Database
2020-03-19 2020-03-25 2020-03-25

Production Dates: 2019-03-15 - 2019-07-16

Manufacturers Involved: Thor Motor Coach

Manufacturer Campaign Number: RC000188

Component: POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

Potential Number Of Units Affected: 22

Report Initiator: MFR MFR Report

Summary

Thor Motor Coach "TMC" is recalling certain 2020 Chateau 31W and 31WV, Quantum KW29 and LF31, Vegas 24.1 and Axis 24.1 motorhomes and 2020-2021 Four Winds 24F, 28Z, and 31E motorhomes built on a Ford chassis. The rear axle differential may have an insufficient amount of fluid, possibly resulting in a failure of the rear axle assembly and a driveshaft separation.

Consequence

If the driveshaft separates, there may be a loss of drive, increasing the risk of crash. Additionally, if the parking brake is not applied, unintended vehicle movement can occur if the transmission is left in Park, increasing the risk of injury or crash.

Remedy

Ford will notify owners, and Ford or Lincoln dealers will inspect the rear axle differential fluid level and adjust it, or replace the rear axle as necessary, free of charge. The recall is began May 22, 2020. Owners may contact Ford customer service at 1-866-436-7332 or TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000188.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.