THOR MOTOR COACH SYNERGY 2020: SEATS

General Information

NHTSA Campaign ID Number: 20V444000

Make Model Year
THOR MOTOR COACH SYNERGY 2020
Date Owners Notified Date Received by ODI Date Added to Database
2020-08-13 2020-07-29 2020-07-30

Manufacturers Involved: Thor Motor Coach

Manufacturer Campaign Number: RC000200

Component: SEATS

Potential Number Of Units Affected: 463

Report Initiator: MFR MFR Report

Summary

Thor Motor Coach "Thor" is recalling certain 2020-2021 Daybreak, Four Winds, Quantum, Delano, Tiburon, Chateau and Freedom Elite motorhomes and 2020 Gemini, Chateau Citation, Compass, Siesta, and Synergy motorhomes built on Sprinter Van chassis "platform 970 "VS30", equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.

Consequence

If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.

Remedy

Thor will notify owners, and Mercedes-Benz dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. This recall began August 13, 2020. Owners may contact Thor customer service at 1-877-855-2867 Mercedes-Benz customer service at 1-877-762-8267. Thor's number for this recall is RC000200.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.