THOMAS SAF-T-LINER C2 2019: STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT

General Information

NHTSA Campaign ID Number: 19V549000

Make Model Year
THOMAS SAF-T-LINER C2 2019
Date Owners Notified Date Received by ODI Date Added to Database
2019-11-15 2019-07-24 2019-07-25

Production Dates: 2018-09-19 - 2019-04-01

Manufacturers Involved: Daimler Trucks North America, LLC

Manufacturer Campaign Number: FL-819

Component: STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT

Potential Number Of Units Affected: 11

Report Initiator: MFR MFR Report

Summary

Daimler Trucks North America LLC "DTNA" is recalling certain 2020 Thomas Built Minotour, 2019-2020 Saf-T Liner C2, and 2019 Saf-T Liner HDX buses equipped with Safe Fleet Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use.

Consequence

If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.

Remedy

DTNA will notify owners, and dealers will install a new handle, free of charge. DTNA issued owners an interim notification on September 11, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-819.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.