TH!NK NEIGHBOR 2002: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

General Information

NHTSA Campaign ID Number: 02V073000

Make Model Year
TH!NK NEIGHBOR 2002
Date Owners Notified Date Received by ODI Date Added to Database
2002-03-22 2002-03-11 2002-03-25

Production Dates: 2001-10-22 - 2002-02-21

Manufacturers Involved: Ford Motor Company

Manufacturer Campaign Number: 02S35

Component: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

Potential Number Of Units Affected: 735

Report Initiator: MFR MFR Report

Summary

ON CERTAIN ELECTRIC VEHICLES, THE BRAKE MASTER CYLINDER PUSHROD, WHICH CONNECTS THE BRAKE PEDAL TO THE MASTER CYLINDER, COULD FRACTURE.

Consequence

FRACTURE OF THE PUSHROD WOULD RESULT IN THE LOSS OF THE SERVICE BRAKES. DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER PUSHROD.

Remedy

DEALERS HAVE BEEN NOTIFIED TO STOP SALE OF THESE VEHICLES UNTIL THE PUSHROD HAS BEEN REPLACED. OWNER NOTIFICATION BEGAN MARCH 22, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.

Notes

CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT '1-888-327-4236'.