TESLA MODEL S 2023: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

General Information

NHTSA Campaign ID Number: 24V035000

Make Model Year
TESLA MODEL S 2023
Date Owners Notified Date Received by ODI Date Added to Database
2024-03-22 2024-01-22 2024-01-23

Manufacturers Involved: Tesla, Inc.

Manufacturer Campaign Number: SB-24-00-002

Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Potential Number Of Units Affected: 199575

Report Initiator: MFR MFR Report

Federal Motor Vehicle Safety Standard Number: 111

Summary

Tesla, Inc. "Tesla" is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.

Consequence

A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.

Remedy

Tesla has released an over-the-air "OTA" software update, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-002.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.