TESLA MODEL S 2021: ELECTRICAL SYSTEM:SOFTWARE

General Information

NHTSA Campaign ID Number: 24V554000

Make Model Year
TESLA MODEL S 2021
Date Owners Notified Date Received by ODI Date Added to Database
2024-09-22 2024-07-24 2024-07-25

Manufacturers Involved: Tesla, Inc.

Manufacturer Campaign Number: SB-24-00-012

Component: ELECTRICAL SYSTEM:SOFTWARE

Potential Number Of Units Affected: 1849638

Report Initiator: MFR MFR Report

Summary

Tesla, Inc. "Tesla" is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Consequence

An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

Remedy

Tesla has released an over-the-air "OTA" software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.