TESLA MODEL S 2021: EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

General Information

NHTSA Campaign ID Number: 22V296000

Make Model Year
TESLA MODEL S 2021
Date Owners Notified Date Received by ODI Date Added to Database
2022-07-01 2022-05-03 2022-05-04

Manufacturers Involved: Tesla, Inc.

Manufacturer Campaign Number: SB-22-00-009

Component: EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

Potential Number Of Units Affected: 129960

Report Initiator: MFR MFR Report

Summary

Tesla, Inc. "Tesla" is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit "CPU" may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.

Consequence

A lagging or restarting CPU may prevent the center screen from displaying the rearview camera image, gear selection, windshield visibility control settings, and warning lights, increasing the risk of a crash.

Remedy

Tesla will perform an over-the-air "OTA" software update that will improve CPU temperature management, free of charge. Owner notification letters were mailed July 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-009.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.