TESLA MODEL S 2017: FORWARD COLLISION AVOIDANCE:SOFTWARE

General Information

NHTSA Campaign ID Number: 21V846000

Make Model Year
TESLA MODEL S 2017
Date Owners Notified Date Received by ODI Date Added to Database
2021-10-25 2021-10-29 2021-11-01

Manufacturers Involved: Tesla, Inc.

Manufacturer Campaign Number: SB-21-00-004

Component: FORWARD COLLISION AVOIDANCE:SOFTWARE

Potential Number Of Units Affected: 11728

Report Initiator: MFR MFR Report

Summary

Tesla, Inc. "Tesla" is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning "FCW" or unexpected activation of the automatic emergency brake "AEB" system.

Consequence

Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.

Remedy

Tesla Service has released an over-the-air "OTA" software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.