SUTPHEN FIRE TRUCK 2020: EQUIPMENT

General Information

NHTSA Campaign ID Number: 21V412000

Make Model Year
SUTPHEN FIRE TRUCK 2020
Date Owners Notified Date Received by ODI Date Added to Database
2021-10-06 2021-06-02 2021-06-03

Manufacturers Involved: Sutphen Corporation

Component: EQUIPMENT

Potential Number Of Units Affected: 8

Report Initiator: MFR MFR Report

Summary

Stuphen Corporation "Stuphen" is recalling certain 2019-2020 Fire Trucks equipped with a battery-powered 3600 wireless remote controller unit used to control the movement of electric firefighting monitors in firefighting vehicles. The monitor is used to direct the water stream and adjust the spray pattern. The wireless remote controller's sleep mode is disabled, and results in the batteries discharging faster than normal.

Consequence

Inability to use the wireless remote controller may hinder firefighting efforts, increasing the risk of injury.

Remedy

Dealers will update the wireless remote controller unit software, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Stuphen customer service at 1-614-889-1005.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.