SUBARU OUTBACK 2003: ENGINE AND ENGINE COOLING:COOLING SYSTEM

General Information

NHTSA Campaign ID Number: 02V240000

Make Model Year
SUBARU OUTBACK 2003
Date Owners Notified Date Received by ODI Date Added to Database
2002-09-12 2002-09-13 2002-09-16

Production Dates: 2002-08-19 - 2002-08-30

Manufacturers Involved: Subaru of America, Inc.

Component: ENGINE AND ENGINE COOLING:COOLING SYSTEM

Potential Number Of Units Affected: 555

Report Initiator: MFR MFR Report

Summary

ON CERTAIN SPORT UTILITY AND PASSENGER VEHICLES EQUIPPED WITH 4-CYLINDER ENGINES, THE WATER PUMP PULLEY CENTER HOLE WAS IMPROPERLY MACHINED.

Consequence

IN SOME INSTANCES, THE INTERFERENCE FIT BETWEEN THE INNER WALL OF THE PULLEY CENTER HOLE AND THE WATER PUMP DRIVE SHAFT WAS NOT AS TIGHT AS SPECIFIED IN THE DRAWING SPECIFICATION. THIS COULD RESULT IN THE WATER PUMP PULLEY DISLODGING FROM THE WATER PUMP SHAFT, WHICH CAN CAUSE SEVERE ENGINE DAMAGE/SEIZURE DURING VEHICLE USAGE.

Remedy

DEALERS WILL REPLACE THE WATER PUMP. OWNER NOTIFICATION BEGAN SEPTEMBER 12, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SUBARU AT 1-800-782-2783.

Notes

CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT '1-888-327-4236'.