SUBARU LEGACY 2020: POWER TRAIN:DRIVELINE:CHAIN/BELT

General Information

NHTSA Campaign ID Number: 21V955000

Make Model Year
SUBARU LEGACY 2020
Date Owners Notified Date Received by ODI Date Added to Database
2022-08-19 2021-12-09 2021-12-10

Production Dates: 2019-07-15 - 2020-08-13

Manufacturers Involved: Subaru of America, Inc.

Manufacturer Campaign Number: WRK-21

Component: POWER TRAIN:DRIVELINE:CHAIN/BELT

Potential Number Of Units Affected: 198255

Report Initiator: MFR MFR Report

Summary

Subaru of America, Inc. "Subaru" is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit "TCU" may allow the clutch to engage before the drive chain is completely clamped.

Consequence

An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.

Remedy

Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.