SUBARU LEGACY 2020: BACK OVER PREVENTION:DISPLAY FUNCTION
NHTSA Campaign ID Number: 20V766000
| Make | Model | Year |
|---|---|---|
| SUBARU | LEGACY | 2020 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2021-01-22 | 2020-12-10 | 2020-12-11 |
Manufacturers Involved: Subaru of America, Inc.
Manufacturer Campaign Number: WRH-20
Component: BACK OVER PREVENTION:DISPLAY FUNCTION
Potential Number Of Units Affected: 7741
Report Initiator: MFR MFR Report
Federal Motor Vehicle Safety Standard Number: 111
Subaru of America, Inc. "Subaru" is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.
Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
